Sisata provides pre-grading consultations based on the Tourism Grading Council of South Africa (TGCSA)’s minimum requirements for Star Grading, Grading Assessments and Post Grading expert advice, training and mentorship for accommodation and meeting and events establishments. Sisata is accredited and registered with TGCSA which makes us qualified experts in the provision of the above services.

Sisata is also an approved training and mentorship provider for the International Labour Organization (ILO) delivering the Sustaining Competitive and Responsible Enterprises (SCORE) programme for tourism businesses in the entire country.  SCORE is an ILO training programme to improve productivity and working conditions in tourism SMEs through better workplace cooperation. It is a global programme, currently operating in seven emerging economies including different hospitality and tourism enterprises. The SCORE curriculum contains five modules:

Workplace Cooperation, Quality Management, Cleaner Production, Human Resource Management and Occupational Safety and Health. Each module is delivered as a two-day classroom workshop which is followed by consulting visits to help enterprises to apply the module content in their operations.

Click here for more information on grading and to validate our accreditation status.